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  • Home
    • Culturally and Linguistically Appropriate Service
    • Online Resources
  • SRC Events
    • Aging Matters Education and Expo >
      • Aging Matters Education and Expo 2023
      • Aging Matters Education and Expo 2022
    • Money Smart Expo >
      • Past Events >
        • 2022 Past Events
        • 2021 Past Events
        • 2020 Past Events
        • 2019 Past Events
        • 2018 SRC Annual Conference
      • Money Smart Expo 2022
      • Money Smart Expo 2023
    • 2022 SRC Conference
    • DAAA Workshops
    • IAmSeniorStrong
  • About Us
    • Diverse, Equity, and Inclusion Philosophy Statement
    • SRC Interns
    • Grievance Policy and Procedure
  • Leadership
  • MEMBERSHIP
    • Join the SRC
    • Member Highlight
    • Member Login >
      • News, Articles & Resources
  • SRC Initiatives
    • Discover SOAR
    • COVID19 >
      • COVID19 VACCINATION INFORMATION
    • ELDERCARING COORDINATION >
      • How to initiate Eledercaring Coordination for judges and ECs
      • The Team
      • Judges
      • Upcoming Workshops
      • Mediation
      • Questions and Answer
    • Suicide Prevention >
      • QPR Trainings
      • QPR Blog
    • QUALITY AGING MATRIX
    • CAREGIVING >
      • CTCC Caregiving Coalition
      • CTCC Guiding Principles/Priorities
      • Caregiving Resources
    • ORAL HEALTH

Grievance Policy and Procedure

The Southeast Michigan Senior Regional Collaborative’s (SRC)  grievance policy and procedure is to allow those participating in SRC programming the opportunity to seek resolution in an equitable, non-punitive manner and with no adverse repercussions to the participant and/or his/her status in current/future programs. Additionally, it is the policy of the SRC  to treat all participant’s information confidentially. The SRC will investigate any reported violation of this policy. If you have any questions, please ask your program supervisor/contact for information. If you have a complaint about our services, facilities or staff, we want to hear from you. We will do everything we can to see that your experience with the SRC is professional in every way.  Please view our full Grievance Policy and Procedure below as well as our Grievance Form in  document format. 

Grievance Policy and Procedure
Grievance Form

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